Privacy Policy

This Privacy Policy explains how AJ Fleetcare Academy/AJ Fleetcare collects, uses, stores, discloses, and protects personal data when you book, attend, enquire about, or interact with our training courses, events, website, and related services. By providing personal data to AJ Fleetcare Academy/AJ Fleetcare you accept the practices described in this policy.

Data Controller and Contact

Data controller: AJ Fleetcare Academy/AJ Fleetcare.

Privacy contact: use the contact details shown on your booking confirmation or our website to request information, exercise your rights, or raise concerns about how we handle personal data.

Personal Data We Collect and Why

• Identity and contact data: name, job title, employer, organisation address, email, telephone number — used to administer bookings and communications.

• Booking and payment data: course bookings, booking reference, payment status, billing address, transaction references — used to process payments, issue invoices and manage records.

• Training and professional data: qualifications, CPD records, assessment results, certificates issued, attendance records, trainer notes — used to deliver and record training.

• Health and safety data: medical information, mobility needs, emergency contact details where you provide them — used to manage health and safety and reasonable adjustments.

• Dietary requirements and food allergies: dietary needs, food intolerances, allergy information and related health notes you supply — used to arrange safe catering and share with venue caterers where necessary.

• Images and recordings: photographs and short video or audio recordings taken during courses or events — used for marketing, publicity and training records.

• Technical and usage data: IP address, device type, browser, operating system, pages visited and other website usage data — used to operate and improve our website and services.

• Marketing and communication preferences: opt-in choices and communications history — used to manage your preferences and send only the communications you agree to.

• Other data you provide: any additional personal or business data you supply when contacting us, completing forms, or attending events — used for the purpose you supplied it.